Check if any of the contact options below apply to your benefit issue. For all other help and advice contact the benefits team.
Your benefits account
If you have an account, you can contact us using My Account.
Eviction, court action and arrears
If you are at risk of court action or eviction, or behind with rent or Council Tax payments call us straight away or fill out this emergency contact form.
Make a benefit payment
If you have been sent an overpayment invoice and you want to make a payment you can do this online.
Contact customer services: benefits
Phone
Contact online
Email
Address
Corporate and Customer Services | Benefits
PO Box 10505
Wood Green
London
N22 7WJ
United Kingdom
Office hours
Monday to Tuesday
9am to 5pm
Wednesday
10am to 5pm
Thursday to Friday
9am to 5pm
Saturday to Sunday
Closed
Location