What to do in a flood and how we respond

Flooding

What to do in a flood 

See advice on what different flood warnings mean and what to do on GOV.UK

Support during a flood   

For advice call Floodline on GOV.UK

How we respond to a flood 

Together with our partners, we have a plan in place to respond to flooding and reduce its impact. 

During a flood we: 

  • give local advice and information about what to do 
  • may set up an emergency rest centre for evacuated residents and provide temporary accommodation if it is unsafe to return home 
  • deal with road closures and disruption to local services 
  • may provide sandbags, in line with our sandbag policy
  • lead on local investigations to find the causes of flooding 
  • advise you to take steps to protect your property