If you decide to move out of your council property, you must give us 4 weeks' notice ending on a Monday. If you don't, you will have to pay another 4 weeks' rent.
Use the following link to give notice that you are moving out. You can also book an appointment to complete the notice of termination form with a staff member by contacting us.
Give notice that you are moving out
Don't delay – the 4 weeks' notice only starts when we have received your notice in writing.
You will also need to send us a formal request to end your tenancy. You should do this towards the end of the notice period. You can do this using the following link.
What happens after you hand in your notice
After you hand in your notice:
- we may contact you to inspect the property
- we may also contact you to show the property to new tenants
- you will need to pay any arrears on your rent account
What you need to do before you move out
Before you move out, you must make sure:
- the property is empty and that everyone has moved out
- you leave the property tidy and clean
- you have repaired any damage
- you have taken all your possessions with you
- you have paid your rent in full up to the day your tenancy ends
Download our moving home checklist to help you with your move.
If you don't follow these rules we will have to charge you for any costs we incur.
When you terminate your tenancy, we will notify:
- Council Tax so they stop charging you
- Housing Benefit (if you are receiving Housing Benefit) so they stop making payments
Handing in the keys
You can hand in the keys at your local customer service centre. You do not need an appointment for this.
You must return the keys to us no later than 12 noon on the Monday (or Tuesday if the Monday is a bank holiday). If you return the keys after 12 noon on the last day, you will be charged an additional week's rent.
Garages
If you are renting a garage, you will also need to give notice to end your garage rental. You can do this when you fill in the notice form above.