Make a suggestion or give a compliment

How to make a suggestion or give a compliment for outstanding service.

We would love to hear from you if you:

  • have experienced outstanding service from someone 
  • have a suggestion you'd like to make about one of our services

Start now

There is a separate process to make a complaint.

What happens next

After we receive your suggestion or compliment:

  • we will write to you within 2 working days to acknowledge receipt and to thank you
  • a senior manager will pass on in writing your compliment or suggestion to the relevant person