Housing Online
The Housing Online platform will be unavailable from 5pm on Friday 22 November until Sunday 24 November due to planned maintenance. Apologies for any inconvenience. The system will be available as normal from Monday morning.
Demand for housing is extremely high and supply is very limited, so the majority of applicants will not be successful. Between 2014 and 2023, no applicants in band C were re-housed to permanent social accommodation.
Consider other housing options. We can provide advice and assistance on securing private rented accommodation and other options tailored to your needs.
This form is for new applicants and for existing council or housing association tenants who want to transfer from their current home.
You will be asked questions about your immigration status and current housing circumstances and you will not be able to complete your application if it is established that you are not eligible or do not qualify.
Do not complete this form if you have previously applied and are already on our housing register, or you are living in temporary accommodation provided by us.
If you have questions about a previously completed application, please contact us on 020 8489 1000, quoting your reference number.
You will need to log in to your Housing Online account to access the housing register form. If you do not have an account, you will need to create one.
Once you have logged in, choose My Housing Options and then Generate My Housing Options.
The form will take 20 to 30 minutes to complete. There are a number of questions which you must answer before proceeding.
To complete the form, you will need to have the following details to hand:
When you have the required information ready, you can start your application.
Apply to join the housing register
If you have any questions or problems while completing the application, complete our housing registration enquiry form and we will get back to you.
Once you submit your application you will be provided with a reference number.
We will check the information that you have given us. We may need to contact you to ask for more information. If possible we will do this by calling you on the telephone number you have provided.
We will aim to contact you within 28 days to let you know whether your application was accepted. If successful, you will be told your reference number, Housing Needs Band, the size of the property you are entitled to, and whether you are likely to be able to bid for a home successfully.
Complete our housing registration enquiry form if you do not receive a reference number, or if you have any other queries about your application.