Make a Housing Benefit repayment

Online

You can repay the amount online in our Housing Benefit overpayments account.

Start now

If you still receive Housing Benefit, we will reduce the regular amount you get until the money is paid back. We can also help you arrange a payment plan.

In person

You can use a self-service payment kiosk to make a debit or credit card payment at our customer service centre.

If your landlord gets the Housing Benefit directly

We will ask your landlord to repay the money if they are responsible for the overpayment. If you're responsible for the overpayment you may have to repay it.