Housing Benefit overpayments

Find out how overpayments can happen.

How overpayments happen

Housing Benefit overpayments happen when we have paid you (or someone else on your behalf) benefit which you're not entitled to. This might be because:

  • you may have provided the council with incorrect information
  • you may not have told us about a change in your circumstances
  • we may not have assessed your claim correctly
  • we may have been late acting on your information