Disagree with or appeal a Local Housing Allowance decision

Part of: Local Housing Allowance (LHA)

Who can appeal

You or your landlord can appeal a decision to pay:

  • you and not the landlord
  • the landlord and not you

You cannot appeal a decision about the:

  • level of Local Housing Allowance set by the rent service
  • boundary of a Broad Rental Market Area

How to make an appeal

Appeals must be made in writing within 1 month of the date of our decision. 

You must include:

  • the date of the decision
  • what you're appealing
  • evidence to support your appeal

For more information see Appeal a Housing Benefit decision.

Benefits: appeals

Office hours
Monday to Tuesday 9am to 5am
Wednesday 10am to 5am
Thursday to Friday 9am to 5am
Saturday to Sunday Closed
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