Why we use Civica

Civica provides services in revenues and benefits processing work for many local authorities throughout the country. Civica has a dedicated and specialist team of experienced Council Tax officers to carry out discount reviews.

How is your data processed

• Civica matches the Council Tax database with third-party sources and specialist validation services
• the addresses of those receiving the single person discount are passed to Experian who search other data sources, such as the electoral register or credit agreements
• Experian then provides Civica with a list of possible adults living at the property

Civica holds this data for the correct purposes: the assessment or collection of a tax.

• data is held for as long as required and is then destroyed
• no database is compiled that could be shared with or accessed by other bodies or sources

View Experian’s privacy notice.

Credit information

We do not hold any credit information on you.

If you want to see your credit file, you should contact any of the major credit referencing agencies:

• Experian
• Equifax
• TransUnion