Rat infestations can have a serious impact on your personal wellbeing. With professional treatment, it is possible to get rid of them.
Cost of treatment
The fee depends on whether you:
- receive benefits or not
- are a council tenant
See our fees page.
Book a treatment
Contact us to book a rat treatment.
Treatment process
Treatment is carried out by one of our pest control officers.
The treatment we use is professional-grade poison.
We make 3 visits to check on progress and lay down new poison.
We will visit your home and:
- discuss the treatment with you
- put down bait
- give advice on how to stop rats from infesting your home
Treatment can be carried out:
- under floors (if access is given)
- in the kitchen
- in lofts (if access is given and safe to do so)
- in the garden
Signs of a rat problem
If you think you might have a rat problem, look out for these signs:
- scratching noises in the walls or ceilings
- seeing dark droppings about 10 to 14 millimetres long, thinner at one end
- smelling an ammonia-like smell, particularly strong in areas such as under cupboards
- finding damage where rats have chewed on wood, plastic and cables
- finding nests with shredded material such as newspaper or fabric, often hidden behind a fridge or under garden decking
- finding ripped food packaging which may show signs of teeth marks
- seeing burrows, especially in compost heaps or under sheds
Damage from rats
Inside or outside your home, rats expose you to health risks and can cause damage to your property. Rats cause problems by:
- spreading diseases and infections
- chewing wooden fittings, lead pipes and electrical cables
- undermining property foundations and causing damage to drainage systems
Contact customer services: book pest control
Phone
Office hours
Monday to Tuesday
9am to 5pm
Wednesday
10am to 5pm
Thursday to Friday
9am to 5pm
Saturday to Sunday
Closed