Freedom of information (FOI)

How to make an FOI request.

Make an FOI request

You can request to see information we hold by completing our online FOI request form.

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You have the right to access a lot of the information and data we hold. This is governed by:

  • the Freedom of Information Act (FOI) 2000
  • the Environmental Information Regulations (EIR)

What happens next

Once we receive you request we will:

  • acknowledge your request within 5 working days
  • give you the information, or the reasons why we cannot, within 20 working days
  • respond within 20 working days to complaints about the information we provided or our failure to provide it

For more on how we handle FOI requests, download our Freedom of Information (FOI) and Environmental Information Regulations (EIR) policy .

We may already have published what you're looking for

We publish a lot of information on our website. Before you make an FOI request you can search our FOI request database.

Search now

You can also view our:

Refusing your request

We may sometimes refuse your request. Examples where this may happen include:

  • because the information is personal or commercially sensitive
  • it would take us 18 hours or more to provide the information

To find out more about exemptions and why we may refuse a request, go to the refusing a request – Information Commissioner's Office (ICO) website.

Requesting personal information

Personal information is protected by the Data Protection Act. If you (or someone acting on your behalf) wants to access personal information we hold about you, you must make a subject access request.

FOI annual reports

You can download our most recent FOI annual reports: