Report a problem with a street or road
Report logged in
Use My Account to log in and get updates on the progress of your issue.
Report as a guest
Use our online form to report anonymously. You will not be updated on progress if you use the online form.
You can report a problem with:
- potholes and road damage
- street furniture such as barriers, railings, benches, bollards or manhole covers
- gully grates and kerbs
Reporting an emergency
Emergency problems on the road might include:
- an oil spillage
- a sink hole
- a car accident that makes the road or pavement unsafe to use
If there's an immediate danger on the road, contact us straight away.
If you are reporting the emergency after 5pm, you will need to contact the out of hours team.
We will check the area within 2 hours of the report.
Contact customer services: highways
Phone
Out of hours
Contact online
Office hours
Monday to Tuesday
9am to 5pm
Wednesday
10am to 5pm
Thursday to Friday
9am to 5pm
Saturday to Sunday
Closed