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Report problems with a street or road
Report a problem on a street or road, report an emergency on a road, if there's a danger on the road.
Walls and fences
We are responsible for maintaining and repairing walls:
- that support the structure of a road – known as 'highway retaining walls'
- on bridges
- that provide a safety barrier – for example, if there's a steep drop at the other side of a wall
You can contact us to report a wall or fence that needs repair and is causing a problem on the road or street.
Contact customer services: highways
Phone
Out of hours
Contact online
Office hours
Monday to Tuesday
9am to 5pm, 5pm to 8am
Wednesday
10am to 5pm, 5pm to 8am
Thursday to Friday
9am to 5pm, 5pm to 8am
Saturday to Sunday
8am to 8am