All street lights across Haringey are now LED lights. This means they are more responsive and environmentally friendly.
You can report a problem with:
- broken street lights
- street lights that stay on during the day – we do not pay for the wasted electricity but it can shorten the life of the lamp
- lit signs or bollards
Report logged in
Use My Account to log in and get updates on the progress of your issue.
Report as a guest
Use our online form to report anonymously. You will not be updated on progress if you use the online form.
Report on the mobile phone app
Download the free Love Clean Streets app and report issues when you are out and about in Haringey. You can:
What we need
When reporting a faulty street light, you will need to let us know:
- the street name and nearest house number to the street lamp
- the identity code number attached to the column
Reporting an emergency
Emergency problems with street lights include:
- missing panels and exposed wires
- lighting columns that have been knocked down or that are bent and leaning
- traffic bollards on traffic islands
If there's an immediate danger, contact us straight away.
If you are reporting the emergency after 5pm, you will need to contact the out of hours team.
What we do
We will:
- visit the area to carry out repairs within 7 working days
- repair dangerous or serious issues within 24 hours to 7 days
- repair non-serious issues within 28 working days – however, this depends on the resources that are available and it may take longer
UK Power Networks
Some faults in street lighting can be caused by a power supply problem. UK Power Networks are responsible for the power supply.
You can check if there are any power supply problems on the UK Power Networks fault map. The fault map may not be updated straight away with faults that were reported recently.
Traffic lights
Traffic lights are managed by Transport for London (TfL), except for temporary roadwork lights. TfL is responsible for placing and maintaining traffic lights.
You can report a problem with traffic lights on the TfL website.